Frequently Asked Questions


Thank you for visiting SERC is committed to protecting your privacy and to making your on-line experience enjoyable, secure, and valuable.

Privacy Notice
SERC’s policy is to respect and protect the privacy of our website users, consistent with the applicable laws of the United States and the State of Connecticut, including the Connecticut Freedom of Information Act and the Connecticut Personal Data Act. We do not collect, use, or disclose any personally identifiable information about our users.

Policy Revision and Notification of Changes
SERC will update this policy as new services and features are added. Any changes to our Privacy Notice will be posted here. Changes are effective when they are posted.

Information Collection
SERC does not collect any information regarding your access to our site. SERC does not track sites that might have linked you to or that you link to from

Email Communications and Web Forms
If you send us an electronic mail message with a question or comment that contains personally identifying information, or fill out a form that emails us information, we will only use this personally identifying information to respond to your request. All email messages collected by SERC contain the email addresses of persons who voluntarily communicated with or requested information from us. Email addresses are not sold, leased, or shared with any other entities.

Use of Cookies to Collect Information about a User
We do not use permanent cookies to retain information on A cookie is a text file, not a program, which is sent to your computer when you access a site. Cookies do not disclose your name or email address to a website. They can only tell a website if you have visited before and can pass short bits of information from the website back to itself the next time you visit. This website may employ the use of "Persistent Cookies." The purpose of these Persistent Cookies is to collect and aggregate data regarding the site visitor’s activity in order to continuously assess utilization and personalize website services accordingly. Disabling cookies will not alter your ability to retrieve information from this website.