Update Jan 13, 2023: Addendum 1, Answers to Submitted Questions, has been posted (see below)

State Education Resource Center (SERC)
Contact Person: Michelle Weaver, General Counsel, This email address is being protected from spambots. You need JavaScript enabled to view it.

Overview and Purpose

Currently, SERC employs approximately 45 staff members working in a hybrid environment, which includes at home, in the office, and in the field. In this context, information technology systems are the central hub to SERC operations. As the agency grows, so does the complexity of its technology needs. Ever present is the necessity to upgrade legacy systems and seamlessly integrate technology that assists in the daily operations of the agency. SERC is seeking competitive proposals from qualified technology firms to:

  • Perform a comprehensive assessment of the agency’s current technology infrastructure in order to improve the overall organizational systems network.
  • Provide recommendations for improvement based upon these identified needs.

Proposal Schedule (Eastern Time)

Release of RFP by electronic means on the SERC website, and CTsource:

Monday, December 19, 2022 at 4:00 pm EDT EDT

Receipt of questions until:

Friday, January 6, 2023 at 4:00 pm EDT EDT

Answers to questions will be posted as an Addendum on the SERC website on this page, and CTsource:

Friday, January 13, 2023 at 4:00 pm EDT

Proposal due date:

Friday, January 20, 2023 at 4:00 pm EDT

Presentations via Zoom by invitation to select respondents:

Thursday, February 2 – Friday, February 3, 2023

Award announcement:

Tuesday, February 14, 2023 at 4:00 pm EDT


For more information including qualifications, deliverables and proposal submission instructions, download the full Request for Proposals
Download Addendum 1, Answers to Submitted Questions


The State Education Resource Center (SERC) is committed to a policy of equal opportunity/affirmative action for all qualified persons. SERC does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability or learning disability), genetic information, or any other basis prohibited by Connecticut state and/or federal nondiscrimination laws. SERC does not unlawfully discriminate in employment against qualified persons with a prior criminal conviction. Inquiries regarding SERC’s nondiscrimination policies should be directed to:

Michelle Weaver
General Counsel, SERC
100 Roscommon Drive,
Suite 110
Middletown, CT 06457
(860) 632-1485, ext. 364
This email address is being protected from spambots. You need JavaScript enabled to view it.